PrivacyĀ Policy

Effective Date: September 14, 2025
Last Updated: September 14, 2025

The Continuous Improvement Center, LLC d/b/a Business Breakthrough Advisors ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.BusinessBreakthroughAdvisors.com and use our services.

Information We Collect

Information You Provide

  • Name, email address, phone number, and mailing address
  • Demographic information (age, gender, interests)
  • Payment and billing information
  • Information you submit through contact forms, surveys, downloads, or registration forms
  • Communications with us

Information Collected Automatically

  • IP address, browser type, and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Third-Party Data Enhancement

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors (including R2B2 reverse IP lookup services) to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

How We Use Your Information

We use your information for:

  • Providing and improving our services
  • Processing transactions and payments
  • Sending you information about our products and services (with your consent)
  • Responding to your inquiries and customer service needs
  • Analytics and website optimization
  • Legal compliance and protecting our rights

Legal Basis (EU residents): We process your data based on consent, contract performance, legitimate interests, or legal obligations.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (payment processors, email services, analytics providers)
  • Business partners for joint offerings (with your consent)
  • Legal authorities when required by law or to protect our rights
  • In connection with a business sale or merger

All service providers are contractually obligated to protect your information.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent
  • Request data portability (EU residents)
  • Object to processing based on legitimate interests (EU residents)
  • File complaints with supervisory authorities (EU residents)

To exercise these rights, email us at [email protected].

Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, or resolve disputes. Marketing data is deleted within 3 years of your last interaction unless you opt out sooner.

Cookies

We use cookies to enhance your experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings, though some website functionality may be limited.

International Transfers

Your information may be processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by the European Commission.

Security

We implement technical, administrative, and physical safeguards to protect your information. However, no internet transmission is 100% secure. You transmit information at your own risk.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

California Residents

Under the California Consumer Privacy Act (CCPA), you have additional rights:

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt out of the sale of personal information (we don't sell your information)
  • Right to non-discrimination for exercising these rights

We have not sold personal information in the preceding 12 months.

Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]
Subject Line: Use "Privacy Request" for general inquiries, "Delete Account" for account deletion, or "California Privacy" for CCPA requests

EU Representative: For EU-specific privacy concerns, contact us at the email above with "EU Privacy" in the subject line.

Changes to This Policy

We may update this policy periodically. We'll post the updated version on our website and update the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.